Episode publish date
January 5, 2026 7:00 AM (UTC)
Last edit date
Jan 5, 2026 6:29 PM
Last snip date
January 5, 2026 6:28 PM (UTC)
Last sync date
January 5, 2026 6:29 PM (UTC)
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The AI in Business Podcast
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8
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Your snips
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[03:52] CX Treated As A Cost Center
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[08:00] Customers Want Outcomes Not Delight
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[08:54] Acquisition Used To Analyze Conversations
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[11:16] Automation Can Amplify Failures
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[15:49] Reject All-Or-Nothing AI Views
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[16:49] Tune Models With Enterprise Data
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[19:21] Data Reconciliation Is Essential
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